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How mami188 Handles Your Personal Data

At mami188, we treat your personal data with care — every account, transaction record and device signal you share with us is processed under a clear set of…

Data collected only for stated purposesAccount security via encrypted storageUPI, Paytm, PhonePe transaction records protectedRight to access and delete your dataContact us any time to raise a concern
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mami188 How mami188 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we process your data, want to request a copy of what we hold, or need to ask us to delete your records, our privacy support channels are available around the clock. We aim to respond to all data-related requests within 72 hours of receipt, and we will confirm receipt by the same channel you used to reach us.

Team online

Email Privacy Support

Send your data request or concern to our privacy inbox. Include your registered email address and the nature of your request so we can locate your account records quickly and respond accurately.

Live Chat

Open the live chat widget on mami188.run and select the privacy or account topic. Our support team can verify your identity in real time and escalate data requests to the privacy officer on duty.

Formal Written Request

For requests involving account closure and full data deletion, submit a written request through the secure contact form on our site. We will confirm deletion within 30 days and notify you by your registered email.

HOW WE PROTECT YOUR ACCOUNT

Browse Our Data Handling Practices

Security and transparency sit at the core of how mami188 manages personal information.

Encrypted Data Storage

All personal data, including your registered mobile number, email and linked UPI handle, is stored using AES-256 encryption. Only authorised internal systems can decrypt records, and access logs are audited regularly to detect any anomalies.

Cookie Policy

We use session cookies to keep your account logged in, analytics cookies to understand how pages are used, and no third-party advertising cookies. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security Controls

Your account is protected by password hashing and optional two-step verification sent to your registered mobile number. We never store your raw password and will never ask for it over chat or email.

Data Retention Schedule

We hold your active account data for the duration your account remains open. After you close your account, transaction records are retained for the period required by applicable financial regulations, then securely deleted.

Third-Party Data Sharing

We share your data only with payment processors such as UPI networks, Paytm and PhonePe to complete transactions, and with identity verification services where local law requires it. No data is shared with advertisers.

Your Right to Request Changes

You can request a full copy of the data we hold on you, ask us to correct inaccurate records, or request deletion of your account data. Submit requests via email or live chat and we will process them within the timelines set out in this policy.

Open Answers to Common Privacy Questions

The questions below cover the data rights and privacy concerns we hear most often from people with mami188 accounts in India. If your question is not listed here, reach us through live chat or email and we will give you a direct, specific answer about your account data.

We collect your full name, email address, mobile number and country of residence at registration. When you deposit via UPI, Paytm or PhonePe, we also record the transaction reference and amount to reconcile your wallet balance accurately.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions, and with identity verification providers where local law requires it. We do not sell or rent your personal data to any third party, including advertisers.

Once you close your account, we delete your profile data within 30 days. Transaction records linked to deposits and withdrawals are kept for the period required by applicable financial regulations in your jurisdiction, then permanently deleted.

Yes. Send a data access request to our privacy support email or raise it through live chat after verifying your identity. We will compile and deliver a copy of your account data within 30 days of receiving your confirmed request.

Submit a deletion request via the secure contact form on mami188.run or through live chat. After verifying your identity, we will begin the deletion process and confirm completion by email within 30 days, subject to any legal retention obligations.

We use session cookies for login continuity and analytics cookies to improve page performance. You can disable non-essential cookies through your browser settings. Turning off session cookies may require you to log in again each visit but will not affect your account data.

Our privacy officer handles all data rights requests. Reach them through the privacy support email listed on our contact page or via live chat on mami188.run. We aim to acknowledge every request within 24 hours and resolve it within 30 days.

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